{"id":7785,"date":"2021-05-28T20:48:52","date_gmt":"2021-05-28T12:48:52","guid":{"rendered":"https:\/\/projectmars1.wpengine.com\/%e4%bf%9d%e5%9b%ba%e6%b5%81%e7%a8%8b%e5%8f%8a%e9%80%80%e6%8f%9b%e8%b2%a8%e8%a6%8f%e7%af%84\/"},"modified":"2023-04-25T17:56:55","modified_gmt":"2023-04-25T16:56:55","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/projectmars.au\/fr\/warranty-policy\/","title":{"rendered":"politique de garantie"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7785\" class=\"elementor elementor-7785\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de2811f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"de2811f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc301d4\" data-id=\"bc301d4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7b32b2 jet-breadcrumbs-on-front-yes jet-breadcrumbs-align-left elementor-widget elementor-widget-jet-breadcrumbs\" data-id=\"f7b32b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-breadcrumbs jet-blocks\">\n\t\t<div class=\"jet-breadcrumbs\">\n\t\t<div class=\"jet-breadcrumbs__content\">\n\t\t<div class=\"jet-breadcrumbs__wrap\"><div class=\"jet-breadcrumbs__item\"><a href=\"https:\/\/projectmars.au\/fr\/\" class=\"jet-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Maison\">Maison<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21725297 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"21725297\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48044de9\" data-id=\"48044de9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43f26734 elementor-widget elementor-widget-text-editor\" data-id=\"43f26734\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le service apr\u00e8s-vente est le d\u00e9but de toutes les exp\u00e9riences.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49435659 elementor-widget elementor-widget-heading\" data-id=\"49435659\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de garantie<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4efba7a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4efba7a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-734b181\" data-id=\"734b181\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15af7a7 elementor-widget elementor-widget-heading\" data-id=\"15af7a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Sous quelles conditions puis-je faire une demande de garantie ?\u200b<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-30fa5fc8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"30fa5fc8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-50df426e\" data-id=\"50df426e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58cf2f8e elementor-widget elementor-widget-heading\" data-id=\"58cf2f8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">01<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-191a4036 elementor-widget elementor-widget-heading\" data-id=\"191a4036\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Si le produit est toujours dans la p\u00e9riode de garantie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-796ef64 elementor-widget elementor-widget-text-editor\" data-id=\"796ef64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Project Mars offre une garantie d&#039;un an ou un remplacement unique pour tous les produits. Veuillez v\u00e9rifier la carte de garantie lors de la r\u00e9ception du produit. Pendant la p\u00e9riode de garantie, tant que les dommages ne sont pas caus\u00e9s par des facteurs humains, nous vous fournirons un service de garantie, en vous assurant que vous pouvez acheter en toute confiance et utiliser en toute tranquillit\u00e9. Le d\u00e9lai de traitement de la garantie est d&#039;environ 5 \u00e0 7 jours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3055462e\" data-id=\"3055462e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23d7ad19 elementor-widget elementor-widget-heading\" data-id=\"23d7ad19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">02<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63b7c82d elementor-widget elementor-widget-heading\" data-id=\"63b7c82d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Si le produit est endommag\u00e9 et ne peut pas \u00eatre utilis\u00e9 pendant la p\u00e9riode de garantie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f5d3f35 elementor-widget elementor-widget-text-editor\" data-id=\"2f5d3f35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Veuillez contacter le num\u00e9ro de service client au dos de la carte de garantie du produit pour une r\u00e9paration ou un remplacement. Si les dommages sont caus\u00e9s par des facteurs humains, veuillez \u00e9galement contacter le service client pour en discuter. Les frais de port pour le retour du produit pour r\u00e9paration \u00e0 notre soci\u00e9t\u00e9 seront \u00e0 la charge du consommateur. Veuillez inclure la carte de garantie et les informations de contact lors du retour du produit et notez le probl\u00e8me sur un morceau de papier pour aider le service de r\u00e9paration \u00e0 acc\u00e9l\u00e9rer le processus d&#039;inspection.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2ca79d1b\" data-id=\"2ca79d1b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-545078 elementor-widget elementor-widget-heading\" data-id=\"545078\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">03<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c4e081d elementor-widget elementor-widget-heading\" data-id=\"7c4e081d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Si votre produit est endommag\u00e9 apr\u00e8s la p\u00e9riode de garantie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2714468a elementor-widget elementor-widget-text-editor\" data-id=\"2714468a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous pouvez \u00e9galement contacter le num\u00e9ro de service client au dos de la carte de garantie pour une r\u00e9paration. Nous aurons besoin de vous pour renvoyer le produit \u00e0 notre soci\u00e9t\u00e9, et les frais d&#039;exp\u00e9dition seront \u00e0 la charge du consommateur. Veuillez inclure la carte de garantie et les informations de contact lors du retour du produit, et notez le probl\u00e8me sur une feuille de papier pour aider le service de r\u00e9paration \u00e0 acc\u00e9l\u00e9rer le processus d&#039;inspection. Le temps de traitement est d&#039;environ 5-7 jours ouvrables. Des frais de diagnostic seront factur\u00e9s pour le processus de r\u00e9paration. Nous vous contacterons par t\u00e9l\u00e9phone une fois le diagnostic effectu\u00e9 pour le devis de r\u00e9paration. Si vous confirmez la r\u00e9paration ou l&#039;\u00e9change, les frais de diagnostic peuvent \u00eatre directement appliqu\u00e9s sous forme de remise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home After-sales service is the beginning of all experiences. Warranty Policy Under what conditions can I apply for warranty? \u200b 01 If the product is still within the warranty period Project Mars provides a one-year warranty or one-time replacement for all products. Please check for the warranty card upon receiving the product. Within the warranty &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/projectmars.au\/fr\/warranty-policy\/\"> <span class=\"screen-reader-text\">politique de garantie<\/span> Lire la suite\u00a0\u00bb<\/a><\/p>","protected":false},"author":2145,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-7785","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/projectmars.au\/fr\/wp-json\/wp\/v2\/pages\/7785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/projectmars.au\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/projectmars.au\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/projectmars.au\/fr\/wp-json\/wp\/v2\/users\/2145"}],"replies":[{"embeddable":true,"href":"https:\/\/projectmars.au\/fr\/wp-json\/wp\/v2\/comments?post=7785"}],"version-history":[{"count":1,"href":"https:\/\/projectmars.au\/fr\/wp-json\/wp\/v2\/pages\/7785\/revisions"}],"predecessor-version":[{"id":30494,"href":"https:\/\/projectmars.au\/fr\/wp-json\/wp\/v2\/pages\/7785\/revisions\/30494"}],"wp:attachment":[{"href":"https:\/\/projectmars.au\/fr\/wp-json\/wp\/v2\/media?parent=7785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}